Do you provide Windows installation in Bhubaneswar?
Yes. We provide Windows 10 and Windows 11 installation, reinstallation, driver setup, basic software setup and post-installation configuration for laptops and desktops.
Frequently Asked Questions
Practical answers about managed IT support, home visits, Windows, Linux, networking, servers, backups, website development and business software services in Bhubaneswar.
Windows Support
Will my data be safe during Windows formatting?
We can help with data backup before formatting, but customers should keep their own backup of important files. Formatting always carries data loss risk if files are not backed up properly.
Do you install drivers after Windows installation?
Yes. We install available drivers for WiFi, audio, graphics, chipset, printer and other supported devices where compatible drivers are available.
Do you provide genuine Windows activation?
We guide customers on legal activation using valid licences. We do not provide pirated keys, cracks, bypass tools or illegal activation methods.
Can you make an old computer faster?
We can clean startup apps, reinstall Windows, update drivers and suggest practical upgrades. If the hardware is too old or failing, software work alone may not solve the issue.
Linux Support
Do you install Linux on laptops and desktops?
Yes. We install common Linux distributions such as Ubuntu, Linux Mint and other suitable options based on your device and usage needs.
Can Linux be installed with Windows on the same computer?
Yes, dual boot is possible on many systems. A full backup is strongly recommended before partition changes because mistakes or disk issues can cause data loss.
Do you set up Linux for developers?
Yes. We can configure development tools, terminal utilities, Git, local servers, package managers and common web development environments.
Can you fix WiFi or driver issues on Linux?
We can troubleshoot Linux driver issues where supported drivers are available. Some hardware may have limited Linux support from the manufacturer.
Networking, WiFi and Routers
Do you provide office network setup?
Yes. We help with LAN setup, router configuration, IP planning, printer sharing, file sharing, WiFi coverage and basic network troubleshooting.
Can you improve slow WiFi?
Yes. We check router placement, signal strength, interference, channel settings, internet plan limits and device load before recommending changes.
Do you configure new routers?
Yes. We configure router login, WiFi name, password, security settings, guest network, DHCP, port forwarding and basic firewall options where required.
Can you set up WiFi for a hotel, clinic, school or office?
Yes. We can plan practical WiFi coverage for business spaces and recommend suitable routers, access points or mesh systems based on layout and user count.
Do you fix internet problems?
We can diagnose local network and router issues. If the fault is from the internet service provider, the ISP must resolve line, fibre or account-related problems.
Can you set up network printer sharing?
Yes. We configure supported printers over USB, LAN or WiFi and help connect them to office computers where drivers and network access are available.
Servers, NAS and Cloud Backup
Do you set up small business servers?
Yes. We help with basic file servers, local application servers, Linux servers, user access, shared folders, backup planning and network configuration.
Can you configure a NAS for office file storage?
Yes. We configure NAS storage, shared folders, users, permissions, network access and backup routines for small offices and institutions.
Is NAS the same as backup?
No. A NAS is storage. Backup needs a separate copy, preferably with versioning and offsite or cloud protection for important business data.
Do you provide cloud backup setup?
Yes. We can configure cloud backup tools for selected folders, business files and device data depending on storage requirement, internet speed and budget.
Can you guarantee data recovery from a failed hard disk?
No. Data recovery cannot be guaranteed. If the disk is physically damaged or severely corrupted, a specialist data recovery lab may be required.
Can you set up automated backups?
Yes. We can configure scheduled backups to external drives, NAS or cloud platforms and explain how to check whether backups are running properly.
Website Development and ERP
Do you build business websites?
Yes. We build practical business websites for services, local companies, institutions and professionals, including basic SEO structure and mobile-friendly pages.
Can you update an existing website?
Yes. We can update content, fix layout issues, improve page structure, add service pages, improve speed basics and help with hosting-related changes.
Do you provide website hosting support?
Yes. We help with hosting setup, domain connection, email configuration, SSL setup, backups, migrations and basic server-side troubleshooting.
Do you develop ERP software?
We can help plan and build custom business software or ERP-style modules for specific workflows. Scope, timeline and cost depend on the required features.
Can you customize an existing ERP or business application?
It depends on the software, access level, technology and vendor restrictions. We first review feasibility before confirming any customization work.
Home Visits, Pricing and Support
Do you provide home visits in Bhubaneswar?
Yes. Home and office visits are available by appointment in supported areas of Bhubaneswar and nearby locations.
Is there a visit charge?
A visit charge may apply depending on location, timing and issue type. The service cost is confirmed separately based on the actual work required.
How is pricing decided?
Pricing depends on the service type, complexity, time required, location, urgency, software requirements and whether extra hardware or third-party services are needed.
Do you give quotations before starting work?
Yes. We try to provide a clear estimate before work begins. The final cost may change if the actual problem is different from the initial description.
What are your support hours?
Regular support is generally available during working hours. Urgent support may be possible by prior confirmation, depending on availability and location.
Do you provide emergency IT support?
Emergency support may be available for business-critical issues such as internet failure, billing computer downtime, server access issues or backup-related risks.
Data Safety and Payments
Should I share my passwords?
Only share access when necessary for the service. Where possible, enter passwords yourself or create temporary credentials and change them after work is complete.
How do you handle customer data?
Customer data is treated carefully and used only for the requested service. Customers should identify sensitive files before any formatting, transfer or troubleshooting work.
What payment methods do you accept?
Payment options may include UPI, cash, bank transfer or another confirmed method. Payment terms are agreed before or at the time of service.
When do I need to pay?
Payment is usually due after service completion unless advance payment, visit charge or staged payment is agreed for larger work.
Do you provide invoices or payment records?
Payment records or invoices can be provided where required. Please request this before or at the time of payment so the correct details can be noted.